Refund policy

Return Policy

Effective Date: April 19, 2024

Thank you for shopping at Shoeuphoria.com. We strive to provide you with the best footwear shopping experience. Please review our return policy below:

1. Returns Eligibility:

   • We accept returns only for products that are broken or have not arrived.
   • Products must be unused, unworn, and in their original condition.
   • Returns must be initiated within 30 days of the delivery date.

2. Non-Returnable Items:

   • We do not accept returns for items that are not broken or have arrived in good condition.
   • Customized or personalized items are non-returnable unless they are damaged upon arrival.

3. Return Process:

   • To initiate a return, please contact us at mail@Shoeuphoria.com within 30 days of receiving your order.
   • Provide your order number, details of the issue, and any relevant photos.
   • Our customer support team will guide you through the return process.

4. Return Shipping:

   • Customers are responsible for return shipping costs unless the product arrived broken or damaged.
   • We recommend using a trackable shipping service for return shipments.

5. Refunds:

   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
   • If approved, refunds will be processed to the original payment method within 5-7 business days.

6. Contact Us:

   • If you have any questions about our return policy or need assistance with a return, please contact us at mail@Shoeuphoria.com.

This return policy is subject to change without prior notice. Please check our website for the most up-to-date information.

Thank you for choosing Shoeuphoria.com for your footwear needs.